Integrity and excellence
We do the right thing for our clients and our team, and handle every project with full professionalism.
IT enables your business
Create and grow your own web application.
Jinercel Solutions is a full-service IT solutions provider in Kuala Lumpur. We build CRM software, AI tools and call center systems that are reliable, easy to use and cost-effective.
Fixed
Price, no hidden fees
On time
Delivery you can plan on
Fast
Concept to completion
24×7
Support operations
Our solutions
Solutions that help businesses win and keep customers.
We specialise in agile IT delivery, AI suites and call center systems, each tailored to how your business works. For travel agencies, TripFlow365 is ready to use today.
/ 01 · CRM
Customer Relationship Management software
Build a CRM application that captures what makes your business different. We design it responsive and easy to use, shaped around your processes and what your customers expect.
/ 02 · AI suite
Artificial Intelligence
AI tools that improve customer engagement, turn your data into insight and automate personalised marketing.
Chatbot
Voice and text conversations on mobile, web, Facebook Messenger and Slack. Built on deep learning for call centers, customer service, DevOps and personal assistance.
Advanced analytics
Data extraction, storage and mining that show your marketing team who your customers are and what they want, so every campaign is targeted.
Campaign management
Scheduled, customised and personalised campaigns driven by analytics, with real-time next-best offers based on each customer's interactions.
/ 03 · IP-PBX
Call center solutions
Run a more efficient call center on Jinercel's IP-PBX platform, with no server or software to buy.
Better productivity
Agent reports, skill-based call routing, no waiting for calls to ring, and a call logger to settle disputes.
Advanced features
Call groups, follow-me, auto attendant, queue management, and inbound and outbound campaigns.
Easy setup
Connect your phone to the network, set up the SIP proxy and authentication, and you're live.
Any device
Analogue, DECT and IP phones, plus soft clients on smartphones, desktops and tablets.
Lower costs
Low local and international call rates, free roaming, and no up-front hardware or licences.
Premium support
A trained, experienced support team running 24×7.
/ 04 · Ready solution Ready to use
TripFlow365: travel agency management
An all-in-one system built for Malaysian travel agencies. Run tours, bookings, invoicing, CRM, payments and accounting from one platform, with AI customer service built in.
Tours & bookings
Group tours, FIT packages, itineraries, seat tiers, pricing and departure schedules.
Invoicing & billing
Invoices, proforma, credit notes and cash sales, with approval workflows.
CRM & leads
Track leads from Facebook, Instagram, WhatsApp, walk-ins and travel fairs.
Unified inbox
WhatsApp, Telegram, WeChat, SMS, email and VoIP calls in one place, linked to the CRM.
Reports
P&L, sales targets, agent performance and 37+ Excel export templates.
Automation
50+ background jobs for cancellations, invoices, reminders and accounting sync.
Connects to
LHDN e-Invoice
QNE Accounting
AutoCount
Amadeus GDS
iPay88
How we work
Agile delivery, from idea to launch.
Years of agile project work have taught us to simplify complex problems, design around the customer journey and keep every project moving.
Understand
We learn your business and your customers, then agree a fixed scope and price up front.
Design
Design thinking shapes a solution that is easy to use and fits your workflow.
Build
Short agile sprints with regular check-ins, so you see progress and nothing slips.
Support
We launch on time and stay on hand, with round-the-clock support when you need it.
What drives us
Integrity, innovation and continuous improvement.
Whether you're an emerging startup or an established enterprise, you get a transparent, respectful and goal-oriented partner.
Passionate creativity
We push for solutions that work well and look good, never settling for merely functional.
Client-centric approach
Your vision is our mission. We put your goals first and tailor every solution to your business.
about_jinercel.mdKuala Lumpur
Super efficientSwift, precise delivery that makes the most of your time and budget.
Deeply committedTailored support and advice, focused on your success.
Highly skilledSenior expertise in web technology, AI and telephony.
About Jinercel
We turn business visions into working systems.
Jinercel Solutions is a full-service IT solutions provider. We specialise in agile IT solutions, artificial intelligence suites and call center solutions, delivering reliable, user-friendly and cost-effective IT services.
We help businesses simplify complex challenges, improve their customer journeys and adopt design thinking, while keeping every project on track in an agile way of working.
Let's work together
Ready for your next project?
Every project is a journey, and we'll guide you through every step of it. Tell us what you need and we'll come back with a fixed price.
Get in touch
Send us a message or come visit us.
Ready to start a project or just have a question? Call, email or fill in the form, and we'll get back to you as soon as we can.
Call us · Mon–Fri
+603 9212 0938
WhatsApp
Email
hello@jinercel.com
Office
SO 07-06 Menara 1, KL Eco City
No. 3 Jalan Bangsar
59200 Kuala Lumpur
No. 3 Jalan Bangsar
59200 Kuala Lumpur